Search Submit a request
Sign in
Nederlands (Nederland)

Hey, how can we help?

Logo Logo
Categories
Submit a request
English (United Kingdom)
Nederlands (Nederland)
Submit a request Sign in
- -
  1. Entent B.V.
  2. Payment troubleshooting
  3. Payment troubleshooting

Payment troubleshooting

I cannot stop the charging session from the payment terminal!
Please try again by navigating back to the home screen and re-selecting ...
Priscilla Priscilla
02 June 2025 07:48
My pre-authorization request is declined.
When using our payment terminal solution, we will not start a charging s...
Priscilla Priscilla
02 June 2025 07:47
Why can’t I start a charging session on an available connector at the payment terminal?
Please connect the charging cable to your truck first and then select th...
Priscilla Priscilla
02 June 2025 07:45

© Entent